Refund Policy

1. No-Refund Policy

All purchases made through Aivora, including monthly and yearly subscription plans, are final and non-refundable. Once a payment has been processed and access to Aivora Pro has been granted, no refunds will be issued for any reason, including but not limited to dissatisfaction with the Service, failure to use the Service, or accidental purchase.

2. Free Trial

Aivora offers a free trial period so that you can evaluate the Service before committing to a paid subscription. We strongly encourage you to make full use of the trial to determine whether the Service meets your needs. By subscribing to a paid plan after the trial period, you acknowledge that you have had the opportunity to evaluate the Service and accept this no-refund policy.

3. Subscription Cancellation

You may cancel your subscription at any time through your account dashboard or by contacting us. Upon cancellation:

• Your subscription will remain active until the end of the current billing period you have already paid for.
• You will continue to have full access to all Pro features until your current billing cycle expires.
• No further charges will be made after cancellation, provided the cancellation is processed before the next renewal date.
• No partial or prorated refunds will be issued for the remaining days in your current billing period.

4. Billing Cycle and Renewal

Subscriptions are billed on a recurring basis (monthly or yearly, depending on the plan you selected). Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date. It is your responsibility to cancel your subscription before the next billing cycle if you no longer wish to be charged. Charges incurred due to failure to cancel in time are not eligible for refunds.

5. Exceptions

In rare and exceptional circumstances, such as duplicate charges caused by a technical error on our end, we may, at our sole discretion, issue a refund or account credit. Such exceptions are determined on a case-by-case basis and are not guaranteed. To request a review, please contact us with details of the issue.

6. Chargebacks and Disputes

If you initiate a chargeback or payment dispute with your bank or payment provider instead of contacting us first, we reserve the right to suspend or terminate your account and revoke your license immediately. We encourage you to reach out to us directly to resolve any billing concerns before filing a dispute.

7. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

8. Contact Us

If you have questions about this Refund Policy or need assistance with your subscription, please contact us at founderaivora@gmail.com.